Category: itsm

Incident Management Blog banner
itsm servicenow

Incident Management Stages and it’s benefits

The goal of release management is to enable an organization’s systems and services to change in response to changing business needs.

Release Management Blog Banner
itsm servicenow

Release Management Process and Approaches

The goal of release management is to enable an organization’s systems and services to change in response to changing business needs.

Change Management Blog Banner
itsm servicenow

Change Management process and its workflow

The Change Management application offers a systematic approach to controlling the life cycle of all changes, allowing for beneficial changes to be implemented with minimal disruption to IT services.

ServiceNow Asset Management blog banner
itsm servicenow

ServiceNow Asset Management Process and Features

What is ServiceNow Asset Management? ServiceNow Asset Management helps in tracking the contractual, financial, and inventory details of devices and hardware including non-IT assets, over the course of their lifecycles....
CMDB Banner
itsm servicenow

Understanding the CMDB process and its components

What exactly is CMDB? CMDB (Configuration management databases) is a component of the ITSM system that serves as a data warehouse for information about IT environments and the components used...
Blog ITSM Banner
itsm

ServiceNow ITSM

ITSM is a set of workflows and technologies for optimum development, delivery, and IT Services Management. ITSM is used to manage incidents, service requests, problems, and changes via an ITSM...
img-blog-itsm-servicenow-post
itsm servicenow

Optimize Workforce Management with ITSM

ITSM or IT service management refers to planning, designing, delivering, and supporting IT services using people, practices, and technology. It is a combination of policies and procedures for IT service...