Service Mapping explores all applications in your enterprise, creating a full map of all application services, applications and configuration profiles. It enables the organization and clouds IT departments to provide a platform as a service to provide a service-aware view of infrastructure.
How does the Service Mapping Works?
Service Mapping can use a variety of approaches to create application services. Patterns are the primary way of discovering and mapping devices and applications in Service Mapping. A pattern is a set of actions that detects attributes of devices and apps with their outward connections. If your company utilizes tags to manage assets, you can use these tags to map application services. By tracing traffic links between devices and applications, Service Mapping can also discover them.
Service Mapping approach:
First, the basic need of service mapping starts from application and hosts, these applications and hosts are integrated to form an application service, which provides a service to an organization. As many company policies are internal or external it requires a web-based application, which requires a computer, web-server, databases, application server, and network infrastructure. These applications help a firm in generating financial reports. To provide financial reporting services, all of these applications and hosts have to be set up.
Dependencies are mapped using Service Mapping, which is based on a relationship between devices and applications. This technique is known as top-down mapping. The top-down mapping allows you to see the impact of a faulty object on the rest of the application service operation right away. To maintain application service maps up to date and relevant, Service Mapping regenerates them regularly.
Process of Service Mapping
Applications of Service Mapping:
Service Mapping collects and organizes data from Event Management, Dependency Views, and Application Portfolio Management (APM). You may use the Event Management to view events and restore your organization’s application services. Dependency Views describe relationships between devices and applications in the context of the application services to which they are assigned. When used in conjunction with APM, Service Mapping provides information about the components that comprise a business application and aids APM users in monitoring the performance of business applications.
With the help of service mapping, the domain separation, administrators and users can manage application services that belong to their domain. Service Mapping employs many approaches for gathering information about configuration items and grouping it into application services. Predictive Intelligence-based, pattern-based, tag-based, and traffic-based mapping approaches are also accessible.
Benefits of using Service Mapping:
- It speeds up the mapping process and enhances overall accuracy.
- It aids in obtaining control, diagnosing problems, and efficiently prioritizing.
- It executes a multi-cloud strategy with great precision.
- It aids in the preservation of existing investments.
Notable features of Service mapping:
- Tag-based, machine-learning, traffic-based, and top-down automation are all supported.
- The service maps rely on excellent accuracy, which identifies changes automatically.
- It supports multi-cloud, which integrates discovery and mapping with the most common cloud services.
- CMDB Integration, which aids with configuration management, configuration items, and more.