ServiceNow SecOps

What is ServiceNow SecOps?
ServiceNow Security Operations is a Now Platform-based security orchestration, automation, and response (SOAR) engine. It helps security and IT teams respond more quickly and efficiently to security issues. ServiceNow provides full-stack Security Operations (SecOps) to help enterprises manage security responsibilities more efficiently and proactively.

Need of ServiceNow SecOps in Enterprises:
Cybersecurity is a major concern in today’s modern digital transformation period. Because to Covid-19, the work environment has changed dramatically, necessitating a comprehensive security operations architecture throughout the organizations with multiple locations and hybrid working environments.

ServiceNow SecOps capabilities and features

Security Incident Response:
Respond quickly to growing security Orchestration, Automation and Response threats inside your organization (SOAR).The benefits of security incident response are to ensure cyber resilience, manage the threat exposure proactively, and understanding response strategy.

Features of security incident response: Management of workflow with flow Designer, phishing reporting and response, security operations efficiency dashboard, and MITRE framework.

• Management of workflow with flow Designer: automate incident priority assignments and manage IT and security remedies
• Security operations efficiency dashboard: Check the performance of SOC and develop the reaction workflow team.
• Report and Response from Phishing: Automatically trip and prioritize phishing and similar group situations that are reported to users.
• MITRE Framework: Defend cyber-assault by integrating the MITRE Framework.

ServiceNow Performance Analytics:
ServiceNow Performance Analytics uses an integrated tool developed to report and analyze the performance and efficiency of security activities in the ServiceNow business cloud.Performance analytics assists firms in identifying business-critical issues, shortening response times, and identifying areas that may be automated to boost productivity.

Monitoring current and prior performance to find areas for improvement and discover service bottlenecks before they develop is one of the benefits of adopting ServiceNow Performance Analytics for security operations. It also helps in allocating resources, drive automation and self-service, and improve continuous service using an analytics hub, time charts, forecasts, and dashboards.

ServiceNow Security Operations/Configuration:
Security Operations leverages intelligent workflows, automation, and a strong relationship with Security Operations and IT to speed response. It is designed to enable security and IT teams to respond faster and more efficiently to incidents and vulnerabilities. Furthermore, the solution makes use of the ServiceNow Configuration Management Database (CMDB) to correlate security incidents with business services and IT infrastructure. It helps in prioritizing incident queues and vulnerabilities based on business impact.

ServiceNow Security Operations benefits includes, coordinating response across the enterprise by standardizing task assignment, saving time on fundamental activities with orchestration technologies, and gaining a consolidated view of security team efficiency through the use of customizable dashboards and reports.

Vulnerability Response:
Vulnerability Response enables enterprises to respond to vulnerabilities more quickly and efficiently, connect security and IT teams, and provide real-time visibility. It provides a complete picture of all vulnerabilities affecting a specific asset or service, as well as the current state of all vulnerabilities affecting the company.

Using ServiceNow Configuration Compliance, users may discover, prioritize, and fix vulnerable misconfigured software in deployment-stage applications. Finally, by exchanging data collected from observables and workflows with ServiceNow Governance, Risk, and Compliance, security policies are linked to the vulnerability lifecycle.