ServiceNow

ITSM handles incidents, service requests, problems, and modifications that are usually related to an ITSM platform, such as Service Now.

Our ServiceNow Highlights

QBrainX helps companies install solutions rapidly and with remarkable efficiency, without sacrificing the user experience.

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Workflow
Digitization

Our powerful enterprise solution helps businesses to automate their business processes by creating workflows that digitize and streamline day-to-day operations.
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EnterpriseModernization

To modernize enterprises through innovative digital engineering, we specialize them with ServiceNow, ITSM, ITOM, GRC, CSM, HR Service Delivery, and business management
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Boosting
Business Metrics

QBrainX ensures a considerable boost in business metric dimensions through automation strategy and implementation.

Our ServiceNow Capabilities

We aided our customers in improving their firms’ service management and removing service bottlenecks across all business functions as a global ServiceNow solution implementation supplier. ServiceNow, a cloud-based platform, promotes business process automation and efficiency, paving the way for digital transformation. QBrainX’s service offers ServiceNow consultancy and implementation.

IT Service Management (ITSM)

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ITSM is a set of workflows and technologies that enables the development, delivery, and management of IT services to be as efficient as possible. It provides increased productivity, lowers costs, and improved end-user satisfaction. ITSM handles incidents, service requests, problems, and modifications that are usually related to an ITSM platform, such as ServiceNow.

IT Operation Management (ITOM)

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The ITOM platform ServiceNow improves cloud utilization and reduces the organization’s expenditures. It also supports infrastructure management and the provision of services. In a single recording system, ITOM gathers and translates telemetry information throughout all your IT assets. Data are contained in the IT cloud and complicated container-based infrastructure, logs, metrics, and events. ITOM helps to enhance IT productivity, improve automated service, reduce failures, and cut development costs.

Governance, Risk and Compliance Management (GRC)

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GRC (Governance, Risk, and Compliance) aids in the development of an integrated risk management module that responds to business risks in real-time. It aids in the integration of security and IT with a risk program that provides continuous monitoring, automation, and prioritizing. Inherent exposure to vulnerability and menaces, external laws and regulations supporting internal verification and validation, policy and compliance, which meet internal aims or targets in external legislation and regulations are applications of GRC.

HR Service Delivery (HRSD)

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Using intelligent workflows, you can boost productivity by optimizing the employee service experience. Employees should have the correct experience no matter where they work.

Customer Service Management (CSM)

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Customer Service Management (CSM) is a workflow or tool for delegating and tracking all interactions with clients and customers. It is a robust platform with the ability to quickly construct apps and interact with systems of record to expedite digital transformation in IT services.

Field Service Management (FSM)

FSM Features

Assisting field agents with task management, status, time management, and travel planning for all field-related activities. QBrainX helps organizations match the tasks of their field agents based on the skills, assignments, inventory, and geographical territory.

Talk to us about getting started

QBrainX's ServiceNow implementation is capable of promoting business process automation and efficiency, paving the way for digital transformation.