Webinar on Performance Analytics Fundamentals & Essentials

    Live in: // Set the date we're counting down to var countDownDate = new Date("Jun 29, 2021 23:00:00").getTime(); // Update the count down every 1 second var x = setInterval(function()...


    Webinar on ServiceNow CMDB, Discovery

    The CMDB is the ServiceNow database that stores information about all technical services. Within the CMDB, the support information for each service offering is stored in a Configuration Item (CI)...


    Webinar on ServiceNow Customer Service Management

    Complex customer concerns must be resolved quickly and efficiently, by enhancing the customer engagement level through a virtual agent. This will increase a satisfactory increase in customer satisfaction while decreasing the cost.